Everything taken care of
I begin my journey to Val Gardena well informed.
When will my suite be ready for me? Should I book half board at the same time? How can I pay on site? I can find answers to these and other questions here. The Stuffer family is also there for me at any time in person should I need further information.
My suite will be prepared for me from 3 pm on the day of arrival. On the day of departure, the suite must be vacated around 11:00 am. If I arrive after 7 pm, I should briefly inform the hotel.
I can pay the hotel bill in cash, with a debit card, EC card, Visa and Mastercard.
I can book my stay with breakfast or half board. If I book half board, I will receive it at a preferential price. This price only applies if I book half board when reserving my room, but not if I decide to use half board on site.
- To confirm my booking, a deposit of 50% of the total amount is required.
- If I cancel up to 8 weeks before the start of my holiday, I will get my deposit back minus a processing fee of 10%.
- From the 8th week before departure, the deposit is forfeited in favour of the hotel.
- If I cancel 4 weeks before arrival, 80% of the booked stay will be charged and 2 weeks before arrival, 100% will be charged.
- In the event of late arrival or early departure, the entire booked period of stay will be charged.
I have the option of taking out travel cancellation insurance online.
A local tax of € 3.40 per person per day is charged (except for children under 14 years). Subject to change by the public administration.
I'm looking forward to my holiday in Santa Cristina, but something unexpected can still come up. That's why I want to be on the safe side so that I don't incur any unnecessary costs in the event of cancellation or early departure
The Stuffer family recommends that I take out this cancellation insurance. I can take it out conveniently and easily online.
Bringing your dog on holiday to the new Cendevaves Alpine Silence is not possible.
The Cendevaves Alpine Silence is a non-smoking hotel. Smoking is also not permitted in the rooms.
We attach great importance to environmental protection and the economical use of resources.
It's you to decide when you want your room cleaned and your towels and bed linen changed.
Cozy bathrobes are provided for the duration of your stay.
Dispensers with shower gel, shampoo and hand soap are available in the bathroom.
To avoid unnecessary waste, we ask you to bring your own slippers.
But don't worry, if you have forgotten something at home, we have various products available for you at reception.
Enjoy our excellent Sassolungo water from our private spring. Each of our suites is equipped with a drinking fountain.
